Adrian Simpkins
-
Posts
1,579 -
Joined
-
Last visited
-
Days Won
16
Content Type
Profiles
Forums
Enhancement Requests
Topics posted by Adrian Simpkins
-
Let customers retrospectively connect other customers in the portal
By Adrian Simpkins, in Employee Portal
- enhancement
- customer
- (and 1 more)
- 10 replies
- 638 views
-
2 External customers using the customer portal getting error 'Could not load portal configuration'
By Adrian Simpkins, in Employee Portal
- 7 replies
- 197 views
-
I am marked as the associated owner of an authorisation when Tentative is enabled then selected as the outcome - how to change this?
By Adrian Simpkins, in Business Process Automation
- 2 replies
- 142 views
-
- 22 replies
- 726 views
-
Request to be able to connect a team in the BPM using the connection node (enhancement)
By Adrian Simpkins, in Business Process Automation
- bpm
- enhancement
- (and 1 more)
- 4 replies
- 238 views
-
Some words default to US English even though settings set to GB English
By Adrian Simpkins, in Service Manager
- 2 replies
- 194 views
-
Linked requests resolved with no owner / does it also resolve the linked request if it is on hold?
By Adrian Simpkins, in Service Manager
- 4 replies
- 208 views
-
Snippets - can this be enhanced to allow us to inject custom data fields into the variable picker?
By Adrian Simpkins, in Service Manager
- snippets
- servicemanager
- (and 1 more)
- 2 replies
- 141 views
-
Shared snippet - team can't see Shared with Me option on snippets
By Adrian Simpkins, in Service Manager
- 5 replies
- 158 views
-
Customer portal - customer getting error message An error occurred initializing the framework. Uncaught EspMethodCall::invoke: Operation[session::userProfileGet] You do not have the required privilege level [basic] to invoke the method session::userProfil
By Adrian Simpkins, in Employee Portal
- 3 replies
- 186 views
-
Struggling to open a new workflow - memory issues ?
By Adrian Simpkins, in Business Process Automation
- 2 replies
- 185 views
-
- 14 replies
- 1,717 views
-
Link to a request someone has been connected to
By Adrian Simpkins, in Employee Portal
- connection
- url
- (and 1 more)
- 2 replies
- 193 views
-
- 4 replies
- 256 views
-
Timeout when completing an IC in the portal
By Adrian Simpkins, in Employee Portal
- customer portal
- requests
- (and 1 more)
- 2 replies
- 219 views
-
Updating existing Azure integration to the new integration node
By Adrian Simpkins, in Business Process Automation
- 0 replies
- 146 views
-
Reassigning authorisations assigned to a User who has left when there is no replacement member of staff to reassign to.
By Adrian Simpkins, in Service Manager
- 14 replies
- 451 views
-
Archived external organisation still shows in the offered 'Select your Org' list
By Adrian Simpkins, in Employee Portal
- customer portal
- organisaton
- (and 1 more)
- 8 replies
- 350 views
-
Escalation board appears to have a lower number of requests than expected
By Adrian Simpkins, in Board Manager
- sla
- auto escalation
- (and 1 more)
- 0 replies
- 174 views
-
List of teams show in the All My Teams drop down - Feedback on the recent change to how it shows teams now
By Adrian Simpkins, in Service Manager
- 3 replies
- 258 views
-
Archived account still able to logon and raise a request?
By Adrian Simpkins, in System Administration
- 9 replies
- 412 views
-
One user getting an error when trying to attach documents to requests
By Adrian Simpkins, in Service Manager
- attachments
- request
- (and 1 more)
- 3 replies
- 184 views
-
- 4 replies
- 272 views
-
Daily report to include both Resolved, and Resolved/Closed request data for requests resolved/closed from start of day to end of day
By Adrian Simpkins, in Reporting
- 3 replies
- 249 views
-
Authorisation node in a BPM timings
By Adrian Simpkins, in Business Process Automation
- timers
- authorisation tasks
- (and 1 more)
- 2 replies
- 320 views