We asked for feedback from our users. Can I pass on this particular feedback from one of our ICT staff members which has useful accessibility perspective:
I would like to express concern regarding the new Hornbill UI from an accessibility point-of-view.
Hornbill's previous UI update in 2021 made accessibility substantially worse compared to the pre-2021 UI, so I was eager to try the new 2023 UI in the hope that this improved things. Unfortunately, this is not the case - in fact it is even worse.
I have bad vision, therefore I used larger text and DPI scaling. I acknowledge that this makes some applications display incorrectly, but generally speaking the vast majority of common applications are completely compatible with it (e.g. Outlook, Teams, Slack, GitLab, Azure, etc).
Below is a screenshot from a full-screen Microsoft Edge window running on my 1920x1080 screen:
As you can see, the interface is big, bloated, poorly scaled, and makes very inefficient use of screen space.
There are large left/right margins which cannot be removed, the call action buttons are wrapping onto two lines, the text sizes are seemingly random, and tab navigation is completely unintuitive.
Further to this, the dark mode does not seem to have been worked on, as the colour scheme is incredibly garish and inconsistent, with aggressively contrasting colours (e.g. jungle green buttons on a midnight blue background).
I understand that this is a 'preview' of the new UI, therefore I want to raise these issues as soon as possible.
Please let me know ASAP that these issues are going to be resolved prior to the new UI going live.
I am keen to be involved in any feedback sessions/user testing.