Jump to content
Adrian Simpkins

Sending emails with High Importance / Low importance

Recommended Posts

Hi All

I wanted to see if there is anywhere we can set outgoing emails from within Service Manager to have a High / Low Importance marker like emails going out from Outlook please? I have looked over the email node, and checked settings but could not see anything obvious. Is there somewhere we can enable these at all?

Many thanks

Share this post


Link to post
Share on other sites

@Adrian Simpkins from the email compose window there is an option to set message priority.  Not sure if this can be set when sending email from a BPM though if that is what you are after as I dont see an option for this on either the mail node or the mail templates.

Share this post


Link to post
Share on other sites

Hi Deen

Thanks for the above - I am looking at the email compose window and still can't see where I can mark message priority :) can you confirm where this is please? I checked Wiki and nothing jumping out there.

I can see the Set Priority button on an email just in the incoming inbox, but do not see an equivalent on the email composer within a request,

Thanks!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...