Jump to content

Search the Community

Showing results for tags 'connection'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Hornbill Platform and Applications
    • Announcements
    • Blog Article Discussions
    • General Non-Product Discussions
    • Application Beta Program
    • Collaboration
    • Employee Portal
    • Service Manager
    • Project Manager
    • Supplier Manager
    • Customer Manager
    • Document Manager
    • Configuration Manager
    • Timesheet Manager
    • Live Chat
    • Board Manager
    • Mobile Apps
    • System Administration
    • Integration Connectors, API & Webhooks
    • Performance Analytics
    • Hornbill Switch On & Implementation Questions
  • About the Forum
    • Announcements
    • Suggestions and Feedback
    • Problems and Questions
  • Gamers Club's Games
  • Gamers Club's LFT

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Organisation


Location


Interests


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype

Found 4 results

  1. Hello, I would like to request an additional form to allow users on the Self Service Portal as well as Service Desk users to be able to add connections via the progressive capture. This would make it easier to send emails after a call is logged based on who is in the connections list and/or what type of connection it is from within the BPM area. Thanks, Samuel.
  2. The current Test Outbound Connection option under Email > Outbound Mail Routing does not allow you to specify the from email address, so will fail on properly secured mail servers as the 'do-not-reply@live.hornbill.com' will not be a recognised email address and the email will not be sent. Given that you can only have a single outbound server for each domain, but you may have multiple shared mailboxes and email addresses link to it, can we request an enhancement to either allow the manual specification of the 'From Address' or provide a selection list extracted from the email addresses defined under the instances shared mailboxes. This way the test process will be able to be completed successfully and mirror the actual connections used when sending mail from the shared mailboxes. Cheers Martyn
  3. I am sure this has been raised before but could not locate it with the forum search. Can a third type of 'Connection' be supported to allow the inclusion of 'Email Address' only without the need for creating a contact. This is especially essential when dealing with external customers or third parties, who are not primary contacts or are adhoc etc. Cheers Martyn
  4. A little while back our service desk noted intermittent connection errors. Other staff then reported that they cannot open attachments. Initially we thought this could be a permission issue, but comparing Billy Perridge's account to Hetal Vadher's account, this doesn't seem likely. Both cannot open the attachment section of the request view. See attached. [Attachments removed]
×
×
  • Create New...