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Related to my other post about Multi Language Landing Page for the Customer Portal, it would also be useful to have a multi language options on the Login Page as well. Once people are logged the portal will take into account their language setting but, we need to make it easy and native for them to get that far. Cheers Martyn
Hi, Many of my colleagues and users / customers are reporting a strange behaviour on the service portal. When they click on the link that redirects then to our service portal (https://service.hornbill.com/XXX/servicemanager/request/view/SR00053013 for example), they get redirected to the login page. When they click on the login link, SSO kicks in and they authenticate ok. However, they then arrive on the landing page and many users do not even understand they need to go onto the "My Request" tab... Anyway, is this a new issue? Are you aware of a similar issue from other customers?