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Tina.Lapere

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    472

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Topics posted by Tina.Lapere

  1.  

    Updating On-Hold Calls 1 2

    By Tina.Lapere, in Service Manager

      
    • 42 replies
    • 6,819 views
  2.  

    Request Update Emails/Notifications not working 1 2

    By Tina.Lapere, in Service Manager

      
    • 28 replies
    • 5,666 views
  3.  

    Mandatory closure category when closing a request [Available in build 2.31+]

    By Tina.Lapere, in Service Manager

      
    • 23 replies
    • 3,887 views
  4.  

    User - System Administrator

    By Tina.Lapere, in Service Manager

    • 8 replies
    • 3,554 views
  5.  

    Assigning Calls to Teams

    By Tina.Lapere, in Service Manager

      
    • 3 replies
    • 3,338 views
  6.  

    Some questions/queries around emails

    By Tina.Lapere, in Service Manager

      
    • 19 replies
    • 3,224 views
  7.  

    Making Customers Inactive

    By Tina.Lapere, in Service Manager

      
    • 15 replies
    • 3,194 views
  8.  

    Notifications Area - Feedback

    By Tina.Lapere, in Service Manager

      
    • 11 replies
    • 2,469 views
  9.  

    Issues in the Admin Tool

    By Tina.Lapere, in Service Manager

    • 4 replies
    • 2,429 views
  10.  

    Request Customer details - adding additional fields

    By Tina.Lapere, in Service Manager

    • 13 replies
    • 2,404 views
  11.  

    Requests - Locking and unlocking actions

    By Tina.Lapere, in Service Manager

    • 12 replies
    • 2,350 views
  12.  

    Reports - Calls logged outside of office hours

    By Tina.Lapere, in Service Manager

    • 16 replies
    • 2,242 views
  13.  

    Suppliers Details & Contacts

    By Tina.Lapere, in Supplier Manager

    • 11 replies
    • 2,223 views
  14.  

    Group/Team filters in request list

    By Tina.Lapere, in Service Manager

      
    • 6 replies
    • 1,982 views
  15.  

    BPM - ability to move nodes

    By Tina.Lapere, in Business Process Automation

      
    • 6 replies
    • 1,854 views
  16.  

    Viewing a Customers Requests (all of them)

    By Tina.Lapere, in Service Manager

      
    • 8 replies
    • 1,853 views
  17.  

    Service Portal - Date Fields

    By Tina.Lapere, in Service Manager

    • 5 replies
    • 1,850 views
  18.  

    Fix for Assets 2.24

    By Tina.Lapere, in Service Manager

      
    • 6 replies
    • 1,836 views
  19.  

    Portal - Form Prompts right justified

    By Tina.Lapere, in Service Manager

    • 8 replies
    • 1,801 views
  20.  

    Progressive Captute - Date Fields

    By Tina.Lapere, in Service Manager

    • 8 replies
    • 1,791 views
  21.  

    DMARC Policy to Emails

    By Tina.Lapere, in Service Manager

      
    • 10 replies
    • 1,789 views
  22.  

    Reports - Help needed

    By Tina.Lapere, in Service Manager

    • 7 replies
    • 1,732 views
  23.  

    Authorising Activities within Service Requests

    By Tina.Lapere, in Service Manager

    • 13 replies
    • 1,707 views
  24.  

    New Feature - Sharing Filters with others

    By Tina.Lapere, in Service Manager

    • 7 replies
    • 1,645 views
  25.  

    When using "Quick Requests" there is no service associated to the request

    By Tina.Lapere, in Service Manager

      
    • 3 replies
    • 1,610 views
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