Tina.Lapere Posted April 11, 2019 Share Posted April 11, 2019 Hi, I'd like to know what role or even what permissions are need to be given to a full user/Analyst so they are able to authorise/reject activities against service requests please? Other than this task they only need to be able to view/update calls as and when required. At present they are part of the 'Admin Role' as this was the only way for the activity to appear. I'm really not comfortable with this given all the other rights that come as part of the Admin role. I'd be grateful for your help. Thanks Tina Link to comment Share on other sites More sharing options...
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