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Service Portal - Date Fields


Tina.Lapere
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Hi, I'm in the process of setting up a new progressive capture for a service and I've just noticed that the Date field seem to have todays date in it even though I haven't told it to populate it.  I really don't want it to be populated due to the nature of the question.  I need it mandatory but with the date already in it - they can complete the call without even touching that field.

I've attached a screen shot of both.

This seems to be the case for the ones we already have setup too :-(  I don't recall that being populated when we set them up and tested them.  Has this been changed?

Tina

Hornbill - Self Service Date.docx

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