Tina.Lapere Posted November 21, 2019 Share Posted November 21, 2019 Hi All, I'm just trying to find some bits in the Admin Tool and I've noticed something strange under the following area: Home \ Applications \ Hornbill Service Manager \ Configuration Requests - comes up with this: Service Desk - comes up with this: I don't normally look in these area but I'm trying to find the Priorities to look at. Thanks Tina Link to comment Share on other sites More sharing options...
Martyn Houghton Posted November 21, 2019 Share Posted November 21, 2019 @Tina.Lapere I not able to replicate the issues on our instance, so if it is persisting I would recommend logging a support ticket the Hornbill. That said if you trying to locate Prioritises, they are in the user app not the admin tool, under Service Portfolio Cheers Martyn Link to comment Share on other sites More sharing options...
nasimg Posted November 21, 2019 Share Posted November 21, 2019 @Tina.Lapere Our instance is showing what I expected (unlike your one), so probably a localised issue. @Martyn Houghton is correct, raise a support ticket. Nasim Link to comment Share on other sites More sharing options...
Tina.Lapere Posted November 21, 2019 Author Share Posted November 21, 2019 @Martyn Houghton - thanks for pointing out where the priories are :-) Thank you both Tina Link to comment Share on other sites More sharing options...
Tina.Lapere Posted November 21, 2019 Author Share Posted November 21, 2019 Just checked again and now it's working ….. not sure what happened there but at least it's all good now. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now