User - System Administrator

[Tina.Lapere]

Hi,  We have an out of the box user called System Administrator which I want to hide from the list of co-workers on the portal because people are selecting it.

 

 

I'd checked the 'Hide User Account from Co-Worker Directory' but this hasn't hidden it.  Other than making the user status 'Archived' is there any other way of hiding it?

Thanks

Tina

[James Ainsworth]

Hi Tina,

We have made a change so that the Data Queries in Progressive Capture respects the setting Hide User Account from Co-worker Directory.  This will be available as part of the next Collaboration Core build release.

Regards,

James

[Tina.Lapere]

@James Ainsworth - do you have a date when this release will be live?

Thanks

Tina

[James Ainsworth]

Hi Tina,

I'm afraid I don't have a date as of yet.  These updates usually have a turn around of a week or two.  I will let you know if I hear anything.

[Tina.Lapere]

@James Ainsworth sorry to ask again but as it's just over the 2 weeks any update?  This is really causing us issues?

If it's going to be too much longer is there any issues if I disable the account?

[James Ainsworth]

Hi Tina,

While archiving the Admin account is possible, I wouldn't recommend it.   I still don't have an exact date on the change that utilizes the Hide User Account from Co-Worker Directory option to also hide on the Data Queries.  The work has been completed, however it will be part of a release the contains other changes which all need to go through our QA processes.  I'll keep a close eye on it and let you know as soon as I'm aware of it being available.  

Regards,

James

[Tina.Lapere]

@James Ainsworth thanks for the update however as it's not ready yet I have no option other than to archive it.  Our Employees still seem to insist on using it and it's breaking the BPM as we use the drop downs to send emails which clearly aren't making it to correct people.

Once you let me know the change is live I'll reactivate it.

Thanks

Tina

[Tina.Lapere]

@James Ainsworth Any update on this as it's nearly a month since we last spoke about the progress?

Thanks

Tina

[James Ainsworth]

Hi Tina,

I believe that this was released on August 29th as part of the Hornbill Core (build 108).  This should now be on your system.  Could you let us know if it is working as requested?

Kind regards,

James