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Found 4 results

  1. @Steve G @Victor Could I request a enhancement to the Contact Import Tool, to have the option to have the option to use the h_organisation_id as well as the current company parameter, as the key to match the contact's organisation. The reason for this is that we are trying to do data matching between systems and updating Hornbill with a contact information from other system such as Sales Force. Though company name is unique, it can also be updated/changed, thereby breaking the updating. We would prefer once we have matched the organisation records to use the h_organization_id which does not change. Cheers Martyn
  2. @Steve G Could I request a enhancement to the Organisation Import Tool, to have the option to us the h_organisation_id as the key when using the 'Update' action, rather the the h_organisation_name. The reason for this is that we are trying to do data matching between systems and updating custom fields in Hornbill with a cross references to other system such as Sales Force. Though h_organisaiton_name is unique, it can also be updated/changed, thereby breaking the updating. We would prefer once we have matched the organisation records to use the id which does not change. Cheers Martyn
  3. Can the existing Translation Key entity be extended to have a property which allows you to exclude it from being updated by a bulk translation process? The reason being is there are some keys which hold text which should not be attempted to be updated in to the alternate languages as it contains fixed literal information. For example the social footer information displayed on the portal. These reference values are literal and should not be attempted to be translated. We are finding we have to either do manual updates to our translations as we makes change or undertake a bulk one and then go back in an manually revert the ones which should have been left as the original value we have set (not the hornbill default one). Cheers Martyn
  4. When using the JIRA Cloud iBridge Integration - Comment Issue, how do you inject the 'key' of the item in JIRA you want to comment on, as there does not appear to be a variable to inject this? Is it hard coded to use the External Reference? Cheers Martyn
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