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Found 2 results

  1. I have created a new service domain within my instance Called for example ABCDE. Below are the settings which I have set: I want to associate this new domain with a specific set of staff so that they have access to this via the employee portal. I have created a new site called for example ABCDE (these users in this site will have access to this new domain) and I have copied the existing Self Service User and Basic User role and created the following roles ABCDE Self Service User and ABCDE Basic User Role. I plan to associate the two roles ABCDE Self Service User and ABCDE Basic User Role to the appropriate staff but the question I am not sure on is how do I grant the following roles: ABCDE Self Service User and ABCDE Basic User Role access to the new service domain?
  2. Can we request an enhancement to have some additional service parameters made available in the Progressive Capture Field Flag Conditions, namely. Service Category Service Domain Default Mailbox At the moment we have to do a large number of OR conditions on the individual service id within the Service Category. Cheers Martyn
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