Hornbill Support/Service Manager - disappeared from Hornbill Success Portal

[Martyn Houghton]

@Victor @Steve Giller @Paul Davis

Hornbill Support and Service Manager services have disappeared of the Success Portal for us?

Cheers

Martyn

 

[Victor]

@Martyn Houghton your org was not (no longer) subscribed to the service(s). No idea why, looking into it... I have re-subscribed so you should have service access now...

[Martyn Houghton]

@Victor

Thanks, I'll try not to take it personally 

I can confirm I have access again.

Cheers

Martyn

[Victor]

@Martyn Houghton nothing personal if it helps, your org is not the only one that had this... if it helps...  

[Daniel]

@Victor can you reinstate our access too please?

Thank you

Daniel

[Alisha]

Hi @Victor,

We seem to be affected as well. Please could you also reinstate our access?

Many thanks,
Alisha

[Victor]

All done @Alisha @Daniel

[Dan Munns]

And ours please @Victor, although we seem to be missing different ones:

[Victor]

@Dan Munns that should be sorted now.