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Showing results for tags 'service details'.
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Related to my post regarding 'Suspend and Wait Feedback' (link at the bottom of this post), can the Get Request Details -> Service Details be extend to allow the return of the 'Feedback Expiry' value in addition to the current 'Feedback Enabled' flag. Cheers Martyn
Hi, Another request from me today: could we get a "Get service details" option in the automated task below: It would be incredibly useful for me (and probably other customers / users) if we could access the service details as I could really use the following fields in my BPMs: - Custom fields - Service Owner - Visibility Thanks !
Is there currently a way to modify values listed in the Services Details - Category Level, as at the moment the current default values are not that applicable to our environment and would like to use our own values. Cheers Martyn