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Found 4 results

  1. Can we request an enhancement 'Get Request Information' node of 'Source Email Details' is extended to return all any email addresses on the To: recipient as a separate sting so that these can be injected into timeline and activity descriptions, as at the moment. At the moment the current To: only returns the single receiving mailbox address, not all the recipients. This is related to our earlier post where we are trying to ensure the analyst is aware of involved parties they need to add as connections. Cheers Martyn
  2. Can we request an enhancement 'Get Request Information' node of 'Source Email Details' is extended to return the any email addresses on the CC: recipient as a sting so that these can be injected into timeline and activity descriptions, as at the moment it only includes the To and From addresses. Cheers Martyn
  3. Related to my earlier post (link at the end of this post), can the Get Request Information > Get Request Details be extended to return two additional fields of Impacted Connection and Interested Connection, holding a concatenate list of emails address from the linked connections, which can be inserted in to the Email nodes as a list of addresses. Cheers Martyn
  4. The 'Get Request Information' BPM node appears to be missing the fields for 'Service Level Agreement' and 'Service Level'. We are in the process of going live with SLM and a number of our activities currently insert the flowcode value of Priority, which we are attempting to change to Service Level. I tried refreshing the nodes and also get Service Details, but that still does not provide the SLA or Service Level values as usable variables. Is there a different node I should be using? Cheers Martyn
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