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"How can we help?" Search scope to include Request where a connection

Martyn Houghton

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The Employee Portal Request Widget allow the user to view requests where they are added as a connection which is a great addition, however the "How can we help?" Search is not including requests of these type within the scope, so therefore at the moment you have to page through the Request Widget with the connections option to open the request.




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Guest Ehsan

@Martyn Houghton,

The search/Knowledge feature is currently under review and this would involve including Requests that the logged-on person is connected to. This is not likely to happen in the next 2-3 weeks but is certainly the team's focus currently.


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