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Found 3 results

  1. Hi, I can see from the Hornbill App Store that this product is £19 per agent/month. How does the licencing work please? If we took the product, we currently have 32 Service Manager licences/users, would this mean an additional £19 would be bolted onto the each one of those 32 Service Manager users or is it £19 for every user with a certain 'Customer Manager' role applied to them? Thanks Steve.
  2. Hi, Can I request some addtional fields to be used for the Software Asset Class: Licence Key Registered Email Address Registered Name Licence Start Date Licence Expiry Date Licence Renewal Date Licence Type (Single User Licence, Named User Licence, Concurrent Licence, Per Device Licence, Optimizational based Licence, Transactional based Licence, Subscription based Licence) Licence Cost It would be handy to be able to... Add multiple users as the "Owners" or "Used By" fields if the Licence is "Concurrent" Other people may have other
  3. Hi , I am unable to add new or amend any existing measures, widgets or dashboards, I get the following pop up when attempting to save changes to existing or create new items: (also attached) "Unable to convert integar value for option service.licence.advancedAnalytics (input %) Error invalid input for base conversion Looks like a licence problem to me. Apparently we have a single licence for advanced analytics and no one else is using it.
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