Unable to see the email template?

[Adrian Simpkins]

Hi All

Just looking at the email templates in their new home under Service Manager and note that it is blank? It works in Chrome but our default browser is Edge

Many thanks

[Berto2002]

Seems ok our end (EDGE): 

[Adrian Simpkins]

Thanks Rob if you drill into any template though does it show the text / images etc? That is that part I am not seeing

 

[Victor]

When you get the first "broken template" displayed, F5 to refresh the page. This will then display the "whole template". And also, you can then edit any other template, without encountering this issue.

This is being looked at by development.

[Daniel Dekel]

I can confirm the problem was solved. Just refresh the browser and open again the template. 

Sorry for the inconvenience. 

Kind regards,

Daniel

[Adrian Simpkins]

Thanks Daniel / Victor - appreciated as always !