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samwoo last won the day on April 13 2020
samwoo had the most liked content!
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228 ExcellentAbout samwoo
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Senior Member
- Birthday 04/30/1990
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Male
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Somewhere in Berkshire
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IT, Technology, Computer Gaming, Movies, TV Shows
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View for basic users includes, blog, Community and Wiki.
samwoo replied to Mark (ESC)'s topic in Employee Portal
+1, however it would be good if we could manage section ourselves and put our own links here (for basic users only) -
Option to update multiple Requests through the Requests List
samwoo replied to Ehsan's topic in Service Manager
Can we also have the option put this a linked requests on-hold? this feature could be enabled within the sub-status configuration as not every sub-status should allow bulk on-Hold actions. +1 for the other options too -
My Service Manager in success portal
samwoo replied to HHH's topic in General Non-Product Discussions
this would be good for the Employee Portal too, to allow visibility of service-wide IT projects for our internal customers (at a high level) +1 if there is a story for this -
updateAssetComputer API error
samwoo replied to LifeOfJonny's topic in Integration Connectors, API & Webhooks
Hi @Jonny and all, I was wondering if you could provide a bit of information on how you got this working. I am trying to use updateAsset2 API and have the following function that should allow me to do what I need it to do: function Update-HB-Asset2 { [CmdletBinding()] param ( # The ID of the Asset that will be updated [Parameter(Mandatory=$true,ValueFromPipeline=$true)] [Int] $asset_ID, # The Class of the Asset that will be updated # (computer, software, software, computerPeripheral, mobileDevice, networkDevice, printer and telec -
Cannot link requests anymore [Search functionality not working]
samwoo replied to Daniel's topic in Service Manager
Thanks, yeah, I wondered when it was turned on as I recognise that setting from a while ago - just a shame that there is no audit trail for any of the settings (that I can see). -
Cannot link requests anymore [Search functionality not working]
samwoo replied to Daniel's topic in Service Manager
Hi @Victor, I have disabled the setting and carried out a search, and finally received results. Other colleagues have checked, and the search is working fine now. Was there something in last night's ESP update that conflicted with this setting? Cheers for promptly providing a solution. Thanks, Samuel -
Cannot link requests anymore [Search functionality not working]
samwoo replied to Daniel's topic in Service Manager
thanks @Victor, and thanks @JonNutt for reporting this for us promptly -
Hi Victor, I did - yes - but I didnt make that field mandatory nor did I made it visible. When I saw that non-visible field, I deleted it straight away and was about to test it but got called into a meeting and forget about it. For reference, it was a Static Checkbox field with only 1 option that was never used. Looks like it's fixed. Thanks, Samuel
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enhancement request Employee Portal - Suggestions for improvement
samwoo replied to samwoo's topic in Employee Portal
Hello again, Some more! -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 15. The button that takes users back to the Employee Portal homepage keeps getting missed by users not realising it's there... no matter what I cange the text to. I currently haveit set to this (using a -
defect? Knowledgebase results not resizing Employee Portal window
samwoo replied to Martyn Houghton's topic in Employee Portal
Nice idea +1 it should dynamically push down the contents of the form- 14 replies
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- employee portal
- progressive capture
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Common workflow nodes to all business processes
samwoo replied to Alberto M's topic in Business Process Automation
+1 -
enhancement request Employee Portal - Suggestions for improvement
samwoo replied to samwoo's topic in Employee Portal
Absolutely that would work - thanks Daniel