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Reporting for PowerBi and Record Limit


David Jackson

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Hi,

I am new to Hornbill so be gentle, I have managed to use Python to pull a report from Hornbill to be used in PoweBi, which is fine. I want to be able to compare year-to-year data. Unfortunately, I am unable to pull a full year's ticket data as the limit is 25k whereas for 2023 just under 33k were logged. So I am open to suggestions on how to get all the data from last year with the additions of what's been logged this year.

I have a vision I will have to have a master sheet somewhere which has all the legacy information which I have to manually update every time I reach the limit, but like I said open to suggestions and ideas.

Thanks

 

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