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Ann

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Ann last won the day on March 19

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  1. Afternoon @Victor Hope you are well. Please would it be possible for an update on the above query? Sorry this is something that is causing quite an over head for us at the moment. I have tried to join the tables with a normal join and I have tried to link just the Projects and h_sys_accounts table but don't know which column to use. Kind Regards Ann
  2. Morning All Hope you are all well. Please would it be possible to advise on the current issue we are having? Yesterday the 'Enable Suppliers' toggle was turned on. If the 'Enable Suppliers' is set on we then get errors on our requests when setting to 'With Third Party' which may cause issues down the line with the request. Please see the below error. Thank you. Kind Regards Ann
  3. Morning @AlexTumber that is fantastic. Thank you for your response and so quickly, it is very much appreciated. Hope you have a lovely day.
  4. Morning All Hope you are all well and had a lovely evening. Please would it be possible for some advice regarding Project Relationships? 1) I have two people who are NOT added to a project as a resource, however one of them can add service requests to the relationships tab and the other can not. Why would this be please? 2) Is there a way that we would be able to give all of our staff access to add service requests to the relationships but not be added to a project? 3) Is there a way of linking the time spent on a service request to a project or would this need to be keye
  5. Morning @Conor Hope you are well. We were just wondering if there were any updates on the above please or further details on the enhancements please? Thank you. Kind Regards Ann
  6. Thank you @AlexTumber, all of your help and assistance is greatly appreciated. Hope you have a lovely evening.
  7. Afternoon All Last question of the day. Currently to see the Project Time Recording we have to go into Project Settings and then Time Recording, are there any plans to move this to be more accessible on the front page of the project please? Thank you. Kind Regards Ann
  8. Ann

    Expired Tasks

    Thank you @Victor we will give this a try. There is so much to learn with Hornbill, thank you. Hope you have a lovely rest of day.
  9. Ann

    Expired Tasks

    Afternoon @Victor. Thank you for your above response. I have spoken with the engineers again and yes you are right they aren't project manager tasks. They are showing up in their Active List and are trying to remove them from that list but when filtering it is giving them a different view. Any ideas on how we could remove them from the list please? Kind Regards Ann
  10. Ann

    Task Owner

    That is fantastic, thank you @AlexTumber
  11. Ann

    Expired Tasks

    @AlexTumberis there anything else I could try please as I have been unable to find the executed BPMs that Kevin was discussing?
  12. Thank you @AlexTumberthat is fantastic. Hope you have a lovely rest of day.
  13. Ann

    Task Owner

    Thank you @AlexTumber. We have a project manager that is leaving and needs all of their tasks moved over to the new project manager. Will we just need to change the project manager on the project and not worry about the task owner?
  14. Ann

    Task Owner

    Morning All Hope you are all well. Please would it be possible to advise if it is possible to change the owner of a task? When you create a task it allows the task owner to be changed, however once the task is created, if you edit the task the option to change the owner is not listed. Thank you. Kind Regards Ann
  15. Afternoon All Hope you are all well. I have someone that is trying to add time to their time sheet from the Grey tool bar on the right hand using the 'My Time sheet' button but are getting the below error message. Please would it be possible to help/advise what this could be please? Thank you.
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