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Posts
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Joined
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Last visited
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Days Won
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Content Type
Profiles
Forums
Enhancement Requests
Topics posted by Steven Cotterell
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Date fields showing as UTC in 'HTTP Request' post to Microsoft Teams
By Steven Cotterell, in Integration Connectors, API & Webhooks
- integration
- http request
- (and 1 more)
- 21 replies
- 3,030 views
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Info on a recent fix to Service Manager
By Steven Cotterell, in Service Manager
- sla
- service level indicator
- (and 1 more)
- 4 replies
- 1,013 views
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Send email notification to customer when customer facing comment added
By Steven Cotterell, in Service Manager
- email update
- comment
- (and 1 more)
- 15 replies
- 2,268 views
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- 27 replies
- 3,794 views
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- 18 replies
- 1,922 views
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- 5 replies
- 1,007 views
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Post Service Manager update, our 'Contacts' are unable to re-open requests
By Steven Cotterell, in Service Manager
- 6 replies
- 1,062 views
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Email comms to group mailbox as well as contacts email address
By Steven Cotterell, in Service Manager
- 2 replies
- 811 views
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- 2 replies
- 1,552 views
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- 3 replies
- 1,305 views
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Output variable not available later in BPM
By Steven Cotterell, in Service Manager
- bpm
- variable picker
- (and 1 more)
- 5 replies
- 1,039 views
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Duplicate data being written to Timeline
By Steven Cotterell, in Service Manager
- timeline
- human task
- (and 1 more)
- 7 replies
- 1,337 views
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- 0 replies
- 734 views
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Post Service Manager update, 'contacts' unable to re-open tickets
By Steven Cotterell, in Service Manager
- 8 replies
- 1,210 views
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- 4 replies
- 1,154 views
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Help with setting up Microsoft Teams Integration 1 2
By Steven Cotterell, in Integration Connectors, API & Webhooks
- integration
- microsoft teams
- (and 2 more)
- 25 replies
- 4,381 views
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Bulk update to Users Profiles - set date/time formats
By Steven Cotterell, in System Administration
- user profile
- date/time
- (and 1 more)
- 5 replies
- 1,287 views
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- 6 replies
- 1,181 views
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Microsoft Key creation
By Steven Cotterell, in Integration Connectors, API & Webhooks
- keysafe
- integration
- (and 1 more)
- 15 replies
- 2,392 views
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- 8 replies
- 1,489 views
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Unable to see Requests when using Customer Portal search
By Steven Cotterell, in Service Manager
- portal
- search bar
- (and 2 more)
- 4 replies
- 1,177 views
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- 8 replies
- 1,379 views
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- 1 reply
- 963 views