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Duplicate data being written to Timeline


Steven Cotterell
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Hi,

Can someone look into this please and see if I have unearthed a bug...

We have a 'Human Task' in our Incident BPM called "Investigation and Resolve".

When looking at the timeline in the Incident, the outcome answers are being logged twice in the timeline update.

image.thumb.png.b4da5d107f2e62d12542d3ae60ddbd98.png

Here is the config behind the outcome called 'Completed'

image.png.5f931ffb52794223ef842861a3fc84f6.png

Example of timeline entry

image.png.18c718998e01aa2ddde6c3d574d3b70d.png

When I clicked on the blue 'Investigation and Resolve' link in the timeline entry, this is what I got.

image.thumb.png.2be792402044864de632470d37e3d91c.png

Any ideas please folks...???  This is happening every time this outcome is chosen in the "Investigation and Resolve" task/activity.

Thanks

Steve.

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  • 2 weeks later...
On 6/12/2019 at 5:27 PM, Steven Cotterell said:

@Victor - Yes we do...  Do you have a theory?

Hi there @Victor,

It was great to meet up with you and all the others at 'Insights 19'.  We discussed this one and it was thought to be a potential 'presentation' hiccup.

How do I go about getting this formally followed up please?

Cheers

Steve.

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  • 2 months later...
8 minutes ago, Victor said:

@Steven Cotterell looks like I need to better manage my plate... forgot about this, sorry ... I'll have a look... for real this time :D 

The parallel universe is completely... umm... fictitious... :D 

Aw, shame.... maybe people could learn a few things from the parallel world.... :D

Thanks @Victor

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