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Post Service Manager update, our 'Contacts' are unable to re-open requests

Steven Cotterell

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Our customer 'contacts' are unable to re-open tickets again following a recent update to Service Manager.

We are on the following build versions and yesterday I updated our instance of Service Manager.



When clicking on the "It's still broken" button we are seeing this error in Chrome's Developer Tools console.


Is anyone else running on 1781 who is seeing this issue please?  Also, could someone from Hornbill look into this please.




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