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Steven Cotterell

Authorisation/Approval by email

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Hi all,

I have scoured the forums and would like to get clarification please if there is any way that either a 'Full User' or 'Collaboration User' can reply back to an Authorisation Request email with the word 'Authorised' or 'Rejected', either in the Subject or Body, along with the request reference, to then complete the 'Human Task' with the selected outcome?

This would allow the authoriser to not have to log-in to Hornbill on the web (or launch the app on their phone) just to authorise the request.

Thanks in advance.


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Hi @Steven Cotterell

My first thought would be that having the ability to authorize something without a secure connection might be a security concern.   I'm sure that at the moment, this can't be done via an email without the authentication or from the mobile app.



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