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Authorisation/Approval by email

Steven Cotterell

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Hi all,

I have scoured the forums and would like to get clarification please if there is any way that either a 'Full User' or 'Collaboration User' can reply back to an Authorisation Request email with the word 'Authorised' or 'Rejected', either in the Subject or Body, along with the request reference, to then complete the 'Human Task' with the selected outcome?

This would allow the authoriser to not have to log-in to Hornbill on the web (or launch the app on their phone) just to authorise the request.

Thanks in advance.


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