Steven Cotterell Posted October 4, 2019 Posted October 4, 2019 In our Incident BPM, after an Incident has been closed, I've a 'Get Card Information' node to return the CardID of a card related to the RequestID so that I can then call a 'Remove Card from Board' node. Decision node is throwing an error (see below) There is a Card on our Breach Board (Board Manager board) for each Incident I've looked at that has this failure. The custom expression I'm using to decide if need to remove card from board is... As I'm expecting CardID to be populated from the Get Card Information node. Any pointers please anyone. Getting quite a few Incidents 'failing' after being Closed because of this.
TrevorHarris Posted October 7, 2019 Posted October 7, 2019 Hi @Steven Cotterell The problem seems to be the isSet operation is expecting text and does not seem to like that the cardId is a number, I will raise this with our BPM team. However for what you are trying to do, you don't really need the custom expression, you can just check if the outcome is success instead and this should work as it will not be successful if the card doesn't exist Hope this helps Thanks Trevor Harris 1
Steven Cotterell Posted October 7, 2019 Author Posted October 7, 2019 @TrevorHarris, thanks, I will give this a go and report back ASAP. Much appreciated.
Steven Cotterell Posted October 7, 2019 Author Posted October 7, 2019 That has worked, thanks @TrevorHarris. I have just over a page of 'failed' BPMs to work through and correct now to push them through to proper completion of the BPMs. Headphones on and zone out
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now