Everton1878

[IMPORTANT] Hornbill service impacted [RESOLVED] 1 2

By Everton1878, October 23, 2019 in Service Manager

• performance

enahancement Connections able to view requests on portals

By Everton1878, July 21, 2016 in Service Manager

• connections
• portal

Hornbill Clean Utility - last logged on

By Everton1878, April 15 in Integration Connectors, API & Webhooks

Unable to replicate the following reports

By Everton1878, April 28, 2017 in Reporting

• reporting
• advanced analytics
• (and 3 more)

  Tagged with:

  • reporting
  • advanced analytics
  • dashboards
  • widgets
  • measures

oauth2 NO AUTHENTICATE failed

By Everton1878, August 11, 2023 in System Administration

Closure profiles

By Everton1878, June 28, 2016 in Service Manager

Service Portal Search Broken

By Everton1878, August 18, 2016 in Service Manager

• search
• services
• (and 1 more)

  Tagged with:

  • search
  • services
  • service portal

Instance down?

By Everton1878, December 7, 2017 in Service Manager

Slideshow autoplay

By Everton1878, February 9, 2017 in Reporting

• slideshow

Data export

By Everton1878, August 15, 2016 in Service Manager

LDAP upload with proxy

By Everton1878, October 18, 2017 in System Administration

• ldap
• proxy

Details section not visible in IE

By Everton1878, November 14, 2016 in Service Manager

• details
• timeline

permissions to h_sys_tasks

By Everton1878, February 9, 2017 in Service Manager

• tasks
• permissions

Dashboard formatting

By Everton1878, March 10, 2017 in Reporting

• dashboard
• counters
• (and 1 more)

  Tagged with:

  • dashboard
  • counters
  • formatting

CSV export from Database Direct

By Everton1878, July 5, 2017 in Reporting

• reporting
• sql
• (and 2 more)

  Tagged with:

  • reporting
  • sql
  • database direct
  • csv

SQL query join

By Everton1878, May 23, 2017 in Reporting

• sql
• join

Database Direct CSV download

By Everton1878, July 25, 2016 in Service Manager

Online Analysts

By Everton1878, July 26, 2016 in Reporting

Service Portal list of services

By Everton1878, August 17, 2016 in Service Manager

• services
• service portal

Data list

By Everton1878, February 21, 2017 in Reporting

• widget
• data list
• (and 1 more)

  Tagged with:

  • widget
  • data list
  • reporting

Publishing to Portal and Service Status

By Everton1878, March 10, 2017 in Service Manager

• service status
• publishing to portal
• (and 1 more)

  Tagged with:

  • service status
  • publishing to portal
  • problems

change authorisation Change Request Authorisation

By Everton1878, March 14, 2017 in Service Manager

• change
• change request

Activity word wrapping

By Everton1878, April 6, 2017 in Service Manager

• activities

Escalating calls to other teams

By Everton1878, April 26, 2017 in Reporting

• reporting
• escalation

POP3 email connection

By Everton1878, February 9, 2018 in Service Manager

• email
• pop3