LDAP upload with proxy

[Everton1878]

We recently started using Trend Micro's cloud proxy and since then the LDAP sync has stopped working

I had a look at the wiki and made some changes and now it does seem to be connecting but it still isn't uploading the data

I've attached a copy of what I get when running the sync

[Lyonel]

Hi @Everton1878,

I don't know how your network is setup, but if it is anything like ours specifying the HTTP proxy will not help. Indeed, in our case, we had to white list the Hornbill URLs / IPs from our proxy to ensure the LDAP import would work. This includes both the eurapi.hornbill.com as well as hornbill github (!). Might want to have a word with your network specialist or provider.

Hope this helps.

Lyonel

[Everton1878]

I've been looking at this again and I can get the verify only working fine

First I had it where it couldn't contact eurapi.hornbill.com or the github address but adding the line about the proxy in fixed that

I'm still having the same issue with the live upload though. It isn't complaining about connecting to the sites but I am getting the following

C:\Hornbill\ldap_user_import>set HTTP_PROXY=proxyst-ew2.iws-hybrid.trendmicro.co
m:80

C:\Hornbill\ldap_user_import>ldap_user_import.exe -dryrun=false
[DEBUG] ---- XMLMC LDAP Import Utility V2.0.3 ----
[DEBUG] Flag - Config File conf.json
[DEBUG] Flag - Zone eur
[DEBUG] Flag - Dry Run false
[ERROR] invalid character '<' looking for beginning of value
[DEBUG] Instance Endpoint https://eurapi.hornbill.com/alexanderdennis/xmlmc/
[DEBUG] Attempting Connection to LDAP...
Server: gudc04.transbusint.com
Port: 389
Type:
Skip Verify: false
Debug: false
[DEBUG] LDAP Results: 2561
2561 / 2561 [=================================================] 100.00 % 25m49s
Processing Complete!
[ERROR] Error encountered please check the log file
[ERROR] Error Count: 2473
[DEBUG] Updated: 0
[DEBUG] Updated Skipped: 25
[DEBUG] Created: 0
[DEBUG] Created Skipped: 0
[DEBUG] Profiles Updated: 25
[DEBUG] Profiles Skipped: 0
[DEBUG] Time Taken: 25m54.5843577s
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[ERROR] Unable to write to log EOF
[ERROR] Unable to write to log
[DEBUG] ---- XMLMC LDAP Import Complete ----

C:\Hornbill\ldap_user_import>pause
Press any key to continue . . .

 

[TrevorKillick]

@Everton1878

Have you checked the log file?

 

[Everton1878]

@TrevorKillick I'm getting the following errors in the log file

[ERROR] Unable to Search For User: EOF
2017/10/25 07:32:07

[ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [ERROR] Unable to write to log EOF
2017/10/25 08:32:08 [ERROR] Unable to write to log
2017/10/25 08:32:08 [DEBUG] ---- XMLMC LDAP Import Complete ----

 

[TrevorKillick]

@Everton1878

Sorry of course you posted the log output.

Can you post or ping me over your configuration file (minus and credentials) 

Kind Regards

Trevor Killick

[Everton1878]

@TrevorKillick

I tried the upload using the same config files etc from my machine late yesterday afternoon and it looks to have worked ok

It must be an issue with the proxy settings on the server I was using

I'm going to look at moving the routine to another machine