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Instance down?


Everton1878
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Hi,

Is anyone else having issues accessing their instance at the moment?

We've been having problems for the last 15 minutes or so, we'll try to load the page, it goes to our federation server and then we get a hornbill error page up

My colleague has managed to access the admin portal and is looking at the SSO profile but it is running very slowly and generating errors

Some of the error messages I've been getting on the live and service portals are

Invalid authentication source

Unable to Establish a session: The specified portal is not defined on the system

Unable to Estabilish a session: Unable to load the security context. There is no record of the specified account [service] on this system

Failed to initialize application FlowCode Exception (com.hornbill.core/flowcode/fc_ops/guestInitaliseData): nodeName: Get Translation Strings; nodeId: 409d3d19-0c7f-4815-833d-dcadc2ef3c64; At 161/1: "Uncaught EspMethodCall::invoke: Operation[session::getApplicationStrings] You do not have any rights to access the database: swdata" throw(e); _fc_node_exec_409d3d19_0c7f_4815_833d_dcadc2ef3c64

 

 

 

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