Everton1878 Posted July 26, 2016 Posted July 26, 2016 Hi, Is it possible to create a widget that shows which support analysts are logged in to Service Manager It's viewable in the list of users with the green circle but it would be nice for it to be more readily visible for the managers thanks, Pete
TrevorKillick Posted August 5, 2016 Posted August 5, 2016 Hi Pete Currently this is not possible the online status of each user is only maintained in server memory and not written to the Database so not exposable in the Dashboard at this time. Kind Regards Trevor Killick
Everton1878 Posted August 9, 2016 Author Posted August 9, 2016 Ok, thanks I was wondering how the system managed it
Bob320 Posted February 23, 2017 Posted February 23, 2017 On 05/08/2016 at 8:14 AM, TrevorKillick said: Hi Pete Currently this is not possible the online status of each user is only maintained in server memory and not written to the Database so not exposable in the Dashboard at this time. Kind Regards Trevor Killick Hi Would this functionality be something that could be implemented? As not everyone in our team uses the 'availability' option and always show as available even when they're not in. Would be useful to show online, inactive and offline in a widget. Thanks 1
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