POP3 email connection

[Everton1878]

Hi,

We're having a problem with the system pulling in the email from our Exchange server

We have it configure to use POP3 but it stopped working Thursday morning

I've asked our network team to check out the connectivity through the firewall and they're asking what the IP address or addresses of the hornbill servers are

Could someone supply me with the IP addresses of the Hornbill servers that will connect to pull the meail?

thanks,

Pete

[Victor]

@Everton1878 here: https://wiki.hornbill.com/index.php/Outbound_Mail_Routing

We had another customer reporting a similar issue recently, it turned out to be a recent Windows update disabling IMAP service. Worth to check is is not the same for you  

[Everton1878]

@Victor Thanks for coming back so quickly Victor, I've passed the info over to our network team

[Everton1878]

@Victor it turns out it was an certificate on our mail server that had expired, I found that out by going on the server to check the recent updates, the services and then the event logs

[Victor]

@Everton1878 thank you for the update, I'm happy this is sorted