AlexOnTheHill

Data Usage for Shared Instances

By AlexOnTheHill, September 9, 2022 in Service Manager

• enhancement request

Requests - Email Notification to Team Mailbox

By AlexOnTheHill, September 8, 2022 in Service Manager

• notifications

Bulk Report Owner Update

By AlexOnTheHill, August 3, 2021 in Service Manager

• enhancement request
• feature request
• (and 1 more)

  Tagged with:

  • enhancement request
  • feature request
  • reports

Custom Buttons - Icon Removal / Value Selection

By AlexOnTheHill, July 26, 2022 in Service Manager

• enhancement request

Date Selection Data Validation

By AlexOnTheHill, May 3, 2022 in Service Manager

• enhancement request
• validation
• (and 2 more)

  Tagged with:

  • enhancement request
  • validation
  • intelligent capture
  • enhancement

Reporting: Filter for Reassigned Requests

By AlexOnTheHill, April 6, 2022 in Service Manager

• reporting

Progressive Capture - Label prominence

By AlexOnTheHill, August 25, 2021 in Service Manager

• progresive capture
• labels
• (and 1 more)

  Tagged with:

  • progresive capture
  • labels
  • enhancement request

Custom Button: Show Button If Source = Self Service

By AlexOnTheHill, December 6, 2021 in Service Manager

• enhancement request
• buttons

Compatibility with software for people with visual impairment

By AlexOnTheHill, November 11, 2021 in Collaboration

• accessibility

First Time Fix Implementation

By AlexOnTheHill, December 3, 2021 in Service Manager

• first time fix
• button

Improvement to Custom Buttons - Additional Filters

By AlexOnTheHill, October 28, 2021 in Service Manager

• enhancement request
• custom buttons

Login Screen - Splash Image Anchoring / Login Panel Transparency

By AlexOnTheHill, October 27, 2021 in Service Manager

• enhancement request
• customisation

Request List - Last Update Text

By AlexOnTheHill, August 25, 2021 in Service Manager

• enhancement request
• request list

Resolution Categories - Change When Reassigned

By AlexOnTheHill, August 25, 2021 in Service Manager

• enhancement request
• resolution categories

Service Portal Customisation

By AlexOnTheHill, August 17, 2021 in Service Manager

• enhancement request
• service portal

Reporting: Time Filter

By AlexOnTheHill, August 16, 2021 in Service Manager

• advice required
• reporting

Email Routing - Update Request Status

By AlexOnTheHill, August 11, 2021 in Service Manager

• email features
• request status
• (and 1 more)

  Tagged with:

  • email features
  • request status
  • query?

Service Manager Reports Overview - Additional Columns

By AlexOnTheHill, August 6, 2021 in Service Manager

• new feature request
• enhancement request
• (and 1 more)

  Tagged with:

  • new feature request
  • enhancement request
  • reporting

Incident/Request View - Details Not Expanded

By AlexOnTheHill, August 4, 2021 in Service Manager

• requests
• details
• (and 1 more)

  Tagged with:

  • requests
  • details
  • bug? enhancement request

Assign to Team filtered by User

By AlexOnTheHill, July 27, 2021 in Service Manager

• enhancement request

Progressive Capture Custom Form Reordering

By AlexOnTheHill, August 4, 2021 in Service Manager

• progress capture
• enhancement request

Bulk update Business Processes

By AlexOnTheHill, July 16, 2021 in Service Manager

• enhancement request

Is it possible to disable the Harry Hornbill icon which covers the portal login buttons?

By AlexOnTheHill, May 5, 2021 in Service Manager

Regex test error message does not apply markup

By AlexOnTheHill, June 24, 2021 in Service Manager

• bug? enhancement request

Request List Highlighting By Filter

By AlexOnTheHill, July 21, 2021 in Service Manager

• enhancement request