Jump to content

Search the Community

Showing results for tags 'customisation'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Hornbill Platform and Applications
    • OpenForWork
    • Announcements
    • Blog Article Discussions
    • General Non-Product Discussions
    • Application Beta Program
    • Collaboration
    • Employee Portal
    • Service Manager
    • IT Operations Management
    • Project Manager
    • Supplier Manager
    • Customer Manager
    • Document Manager
    • Configuration Manager
    • Timesheet Manager
    • Live Chat
    • Board Manager
    • Mobile Apps
    • System Administration
    • Integration Connectors, API & Webhooks
    • Performance Analytics
    • Hornbill Switch On & Implementation Questions
  • About the Forum
    • Announcements
    • Suggestions and Feedback
    • Problems and Questions
  • Gamers Club's Games
  • Gamers Club's LFT

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start








Website URL





Found 5 results

  1. I am trying to locate the simple list which provides the drop down list for the License Type field in the Software Information for the Software Asset type. We need to add for few extra options, i.e. Domain Licence. Cheers Martyn
  2. We would like to set up some task templates but have found that you cannot predetermine certain actions, for example, we would like a template which had the predetermined options of Assign To - Group as it defaults to User and you can't seem to change it. Also, we would like to set the Outcomes options buttons and also to remove the Time Spent section. Has anyone been able to create these types of tasks? I have included a screenshot of the options that we have when creating a task
  3. As it is possible to customise the branding of both the Service and Customer Portals, including using a link to you own logo, can the login page on the Service and Customer Portal inherit the logo link from the appropriate portal customisation setting rather than displaying the Hornbill logo? Cheers Martyn
  4. It appears that Hornbill has not updated the icons available when configuring the system for a while now. Looking at the font awesome website (http://fontawesome.io/), you can see that many more icons are available. It is a shame not to take advantage of the latest release from Font Awesome...
  5. Hi, I have been asked by my boss if it is possible to use the service name in the URL we generate from the custom buttons. Unfortunately, I cannot see it. Is it possible to insert this variable reference from another screen ("Settings" maybe)? If not, is it possible to extend a little bit this list? At least the service name would be valuable variable to have here, especially for integration with other systems.
  • Create New...