AlexOnTheHill Posted May 5, 2021 Share Posted May 5, 2021 I have had a request to remove the Harry Hornbill icon from our login page When going to log in he entirely obscures the Hornbill direct button: We have changed our portal background to instructions that explain the need to close this box which is less than ideal. Can it be removed? Made transparent? Moved so it no longer hides the button below? A proportion of our user base needs to log in with Hornbill credentials and the team looking after them have asked that their login button not be obscured. 1 Link to comment Share on other sites More sharing options...
Gerry Posted May 5, 2021 Share Posted May 5, 2021 @AlexOnTheHill can the users not check the "Don't show me this again" checkbox, so any subsequent time they will not longer see it? Gerry Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted May 5, 2021 Author Share Posted May 5, 2021 Thank you for the swift reply I do understand you can tick that box to stop it happening going forward, this is advice we regularly give our users. The problem is new users cannot see the button they need to click at all with the prompt in the way. The feedback we commonly get is that users with Hornbill logins are clicking on the Single Sign on button because that's the only button they can see. This is why I ask if Harry can be repositioned, hidden or made transparent so people can see there is another button hidden underneath. Link to comment Share on other sites More sharing options...
Gerry Posted May 5, 2021 Share Posted May 5, 2021 @AlexOnTheHill I see, fair point, I will ask and see if we can get that changed, should be easy enough Gerry Link to comment Share on other sites More sharing options...
Gerry Posted May 5, 2021 Share Posted May 5, 2021 @AlexOnTheHill One of our devs made a quick change, this will appear in next 72 hours or so. Gerry 1 Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted May 11, 2021 Author Share Posted May 11, 2021 That is wonderful! Thank you for the update, much more user friendly. I haven't seen this come through just yet. Link to comment Share on other sites More sharing options...
Gerry Posted May 11, 2021 Share Posted May 11, 2021 @AlexOnTheHill Yes sorry, that was my fault, I was a bit over-optimising, there are some things in the pipeline ahead of it, its about a week or so out, sorry for the misdirection. Gerry Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted May 24, 2021 Author Share Posted May 24, 2021 I have noticed that the login for admin.hornbill.com has the updated appearance, is it possible to also do this for live.hornbill.com? I also noticed that depending on the orientation of the screen the box becomes disconnected from the arrow: Link to comment Share on other sites More sharing options...
LifeOfJonny Posted May 24, 2021 Share Posted May 24, 2021 Much better when its on the left of the button. Can't wait for it to go live! Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted July 22, 2021 Author Share Posted July 22, 2021 I'm looking forward to seeing this on live.hornbill.com, hope it's still on the cards Link to comment Share on other sites More sharing options...
Gerry Posted July 22, 2021 Share Posted July 22, 2021 @AlexOnTheHill To be honest I thought this was on live a long time ago, I have asked the question, might be just a browser caching issue Gerry Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted July 22, 2021 Author Share Posted July 22, 2021 Thank you I have checked using incognito mode and a different browser and the button is still covered up when I go to live.hornbill.com Link to comment Share on other sites More sharing options...
Gerry Posted July 22, 2021 Share Posted July 22, 2021 @AlexOnTheHill Yeah I just checked too and you are right, its not on Live for some reason, its been on beta for what seems like forever so not exactly sure why that is. I have asked and will find out... and will post back gerry Link to comment Share on other sites More sharing options...
Gerry Posted July 22, 2021 Share Posted July 22, 2021 @AlexOnTheHill Just confirmed with the dev team (and yes I should have known this without having to ask lol), this change and others are on preview.hornbill.com/yourinstance. Preview will be pushed to live on the 26th next week, so then you will see the change. If you are currently using preview instead of live as most customers seems to be currently, then this change is already there... Gerry Link to comment Share on other sites More sharing options...
AlexOnTheHill Posted July 27, 2021 Author Share Posted July 27, 2021 Thank you for the update. You're quite right, the preview does have the updated login appearance. I'm going to let our team know we can work on replacing the login background now. Link to comment Share on other sites More sharing options...
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