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Data Usage for Shared Instances


AlexOnTheHill
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Hello,

We have a shared instance between two domains and in order to apply the charge for the overage we need to be able to see which of the domains contribute most toward the increased data usage.

We are currently looking to on-board a third domain to the instance also which will have a direct effect on our usage.

Currently we can see the data usage but only as a whole, not per domain.

Would it be possible to implement a means by which we are able to see this?

Many thanks

 

Alex

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On 9/9/2022 at 3:53 PM, AlexOnTheHill said:

Would it be possible to implement a means by which we are able to see this?

The short answer is "No" I'm afraid.

I don't have the full technical explanation, but the simple version is that this is not something that is recorded.

My main question would be who is "responsible" for the usage? The Customer who emails an update that has an attachment, or the User who requested the attachment was sent?
Even more complicated - you send an email which has embedded images - the Customer replies with their own embedded images, the email now contains images from both. You attach this to a Request, who is "responsible" there - the Customer, the User, both? How do you distinguish between the User's embedded images which are increasing storage and the Customer's?

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