Human Task - Setting Assign to Request Owner

[Martyn Houghton]

I have a number of manual tasks in our initial stage of our Incident BPM process, which need to be undertake by the incident owner. I am using the auto assign process at the beginning of the stage to assign to our 1st Tier team and then want the assigned 1st Tier analyst to be allocated the tasks.

The human task object require an 'Assign to' to be set but there is no option to select 'Owner (For Tasks)' under the Variable option, as there is with the Automated tasks.

How do you go about assigning human tasks to the request owner which in this case will be being set by the Auto Assign process?

Cheers

Martyn

[Martyn Houghton]

Had slipped back in to VPME mode and had forgotten variables in the BPM do not persist, so have to have an automated Get Request Details before each Human Task.

Interestingly if you start parallel process immediately after the Get Request Details task and then link it to you multiple Human Tasks the Request Variables you retrieved can be used by all of the tasks.

Cheers

Martyn