Martyn Houghton Posted May 20, 2016 Share Posted May 20, 2016 It would be really useful to be able to trigger a BPM flow from an event, similar to the Support Works VPME Call Action Events, so that you can setup processes outside the main request process which happen when a certain event occurs. For example when an request is updated via the customer/service portal, you could trigger a BPM process to check the request status, if is on hold, create an task/activity for the owner or 1st Tier team to review the update and determine if the request needs to be taken off hold. Is this something that is being considered? Cheers Martyn Link to comment Share on other sites More sharing options...
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