Adrian Simpkins
-
Posts
1,579 -
Joined
-
Last visited
-
Days Won
16
Content Type
Profiles
Forums
Enhancement Requests
Topics posted by Adrian Simpkins
-
- 27 replies
- 902 views
-
- 6 replies
- 467 views
-
Issue with how Routing rule template admin screen shows
By Adrian Simpkins, in System Administration
- 2 replies
- 211 views
-
Issue with display of feedback setup in Service Portfolio
By Adrian Simpkins, in System Administration
- 2 replies
- 278 views
-
User without CAB approver role was able to reject the task which is just for CAB approver?
By Adrian Simpkins, in Business Process Automation
- 6 replies
- 313 views
-
- 2 replies
- 217 views
-
Customer portal - can we update a custom field for Site in a contact record?
By Adrian Simpkins, in Employee Portal
- 2 replies
- 254 views
-
- 4 replies
- 232 views
-
Sometimes the portal presents the Service page when we have a tailored page
By Adrian Simpkins, in Employee Portal
- 9 replies
- 377 views
-
Size of images in email templates
By Adrian Simpkins, in Service Manager
- image library
- emails
- (and 1 more)
- 8 replies
- 297 views
-
- 2 replies
- 238 views
-
- 1 reply
- 319 views
-
One analyst getting an error message when using an Auto task / Custom button to raise awareness on a request
By Adrian Simpkins, in Service Manager
- 2 replies
- 208 views
-
- 2 replies
- 398 views
-
What to expect when applying an email manually to a request that is on hold
By Adrian Simpkins, in Service Manager
- 2 replies
- 176 views
-
Unable to see an option to raise a support ticket ? https://www.hornbill.com/support
By Adrian Simpkins, in Employee Portal
- 3 replies
- 246 views
-
When a request resolution timer ends we are seeing 'The resolution target has been resumed' as text injected into the timeline
By Adrian Simpkins, in Service Manager
- 2 replies
- 199 views
-
Point based classification on requests rather than time based classification
By Adrian Simpkins, in Service Manager
- 2 replies
- 292 views
-
Error message around removing someone from a board who does not have permissions
By Adrian Simpkins, in Board Manager
- 9 replies
- 637 views
-
- 4 replies
- 319 views
-
- 6 replies
- 201 views
-
- 2 replies
- 423 views
-
- 2 replies
- 258 views
-
- 8 replies
- 310 views
-
- 2 replies
- 205 views