Adrian Simpkins Posted May 23 Share Posted May 23 Hi All, We have a tailored page for our Joiners / Movers / Leavers on our portal as below (Image 1). So we do not present the basic service portfolio we have direct links to each catalogue item in the page below, and it's sub pages (Image 2 is the Joiner link on the sub page). I have noticed on occasion if I am raising a test request, but then hit Cancel in the IC process it sometimes takes me to the Service page (image 3). I wanted to see if this was expected behaviour ? And if there are any options to have it configured so that when Cancel is hit it returns to our configured page, and not the Service page? It is not every time but it does seem to occur randomly on a handful of requests. Many thanks Image 1 is the JML tailored page - selecting Joiners/Movers/Leavers/Returners as desired then opens a sub page (Image 2): Image 2 shows the Joiners sub page and clicking on the circled link below launches the IC: Image 3 is the service page which we do not want to present and it is this page that occasionally will appear when cancelling the IC mid flow. Link to comment Share on other sites More sharing options...
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