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Posts
683 -
Joined
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Last visited
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Days Won
25
Content Type
Profiles
Forums
Enhancement Requests
Topics posted by Lyonel
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Add "CC address" to routing rules?
By Lyonel, in System Administration
- feature request
- (and 2 more)
- 6 replies
- 1,578 views
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- 7 replies
- 1,660 views
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- 3 replies
- 1,513 views
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- 3 replies
- 1,345 views
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- 1 reply
- 762 views
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- 1 reply
- 1,129 views
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product defect Paste screenshot in FAQ text
By Lyonel, in Service Manager
- faq
- screenshot
- (and 1 more)
- 11 replies
- 1,762 views
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Quick and easy way to setup custom questions for service?
By Lyonel, in System Administration
- trick
- service configuration
- (and 2 more)
- 3 replies
- 1,188 views
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- 16 replies
- 2,446 views
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- 0 replies
- 3,455 views
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enhancement Automatic request update from email - tables & screenshots lost
By Lyonel, in Service Manager
- 7 replies
- 1,780 views
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settings Setting to add attachments from email to request on update
By Lyonel, in Service Manager
- automation
- (and 1 more)
- 0 replies
- 809 views
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- 3 replies
- 1,462 views
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- 2 replies
- 1,264 views
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- 1 reply
- 1,029 views
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feature request Storage management View of the storage consumed
By Lyonel, in System Administration
- improvement
- storage
- (and 1 more)
- 6 replies
- 2,040 views
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feature request Possibility to format resolution text and include screenshots (especially when using a FAQ entry)
By Lyonel, in Service Manager
- 0 replies
- 790 views
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- 1 reply
- 937 views
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- 21 replies
- 2,926 views
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- 3 replies
- 1,310 views
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Custom fields for Catalog Items?
By Lyonel, in Service Manager
- catalog item
- service catalogue
- (and 2 more)
- 13 replies
- 1,858 views
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- 9 replies
- 1,688 views
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- 6 replies
- 1,413 views
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- 3 replies
- 1,523 views
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- 6 replies
- 1,631 views