Lyonel Posted July 4, 2018 Share Posted July 4, 2018 Hi, Is it possible to add the CC Address in the list of available fields for emails routing rules? That would be quite useful for us. Thanks, Lyonel Link to comment Share on other sites More sharing options...
Dan Munns Posted July 5, 2018 Share Posted July 5, 2018 +1 Link to comment Share on other sites More sharing options...
Aaron Summers Posted July 5, 2018 Share Posted July 5, 2018 +1 Link to comment Share on other sites More sharing options...
Victor Posted July 6, 2018 Share Posted July 6, 2018 This is being implemented although I do not know any timescale yet... 1 Link to comment Share on other sites More sharing options...
Lyonel Posted July 6, 2018 Author Share Posted July 6, 2018 @Victor that is good to know! Will it feature as an item on the success portal "Coming soon!" list when it reaches the development stage? Link to comment Share on other sites More sharing options...
Victor Posted July 6, 2018 Share Posted July 6, 2018 @Lyonel I don't think so as this is not a Service Manager feature.... Link to comment Share on other sites More sharing options...
Lyonel Posted July 6, 2018 Author Share Posted July 6, 2018 Ah! Thanks @Victor. Another good example then for restructuring the forums and being able to follow up this thread Link to comment Share on other sites More sharing options...
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