Lyonel Posted March 18, 2018 Share Posted March 18, 2018 Hi, Depending on the setup and content of a service, displaying its page in the service portal has big consequences on performance. Even when using Chrome, I can see a big difference between a simple service (3 catalogue items, no FAQs) that takes less than a second to display; and a more complete service (12 catalogue items, 14 FAQs) where it can take up to 10 seconds before something is displayed on the screen: Is there anything we can do? Could the various tabs and FAQs be loaded asynchronously to "improve" performances? Thanks! Link to comment Share on other sites More sharing options...
Guest Ehsan Posted August 20, 2018 Share Posted August 20, 2018 Hi @Lyonel, We had a look and investigated the performance of Service Manager APIs when loading opening a Service in the Portal(s). We identified a number of changes that could be improved to that affect. Although not mostly major changes, I do hope that this will improve your experience of opening a Service by 30% to 40%. These improvements will be in the next Service Manager build, we plan to make this available in the week commencing 28th August. Thanks, Ehsan Link to comment Share on other sites More sharing options...
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