Adrian Simpkins

Customer portal showing text **IN DEV**

By Adrian Simpkins, August 25, 2022 in Employee Portal

Unable to amend existing sub statuses?

By Adrian Simpkins, August 25, 2022 in Service Manager

• global
• substatus

Updating an asset in the BPM

By Adrian Simpkins, August 11, 2022 in Service Manager

• asset
• bpm
• (and 1 more)

  Tagged with:

  • asset
  • bpm
  • enhancement

Can cancelled requests be auto removed from boards?

By Adrian Simpkins, August 12, 2022 in Service Manager

• board
• enhancement
• (and 1 more)

  Tagged with:

  • board
  • enhancement
  • cancelled requests

Feedback - rate our service to you unable to complete?

By Adrian Simpkins, August 9, 2022 in Service Manager

Request placed on hold Team facing but when comes off hold this is customer facing

By Adrian Simpkins, June 27, 2022 in Service Manager

Deleting email templates

By Adrian Simpkins, June 28, 2022 in System Administration

• admin
• templates
• (and 1 more)

  Tagged with:

  • admin
  • templates
  • emails

Can we output the date in custom fields 21 to 25 without the time stamp?

By Adrian Simpkins, July 4, 2022 in Reporting

Operational Level Agreement

By Adrian Simpkins, July 4, 2022 in Service Manager

Data preview in Reporting just whirling and nothing displayed

By Adrian Simpkins, July 1, 2022 in Reporting

Intelligent capture - what is new ?

By Adrian Simpkins, June 27, 2022 in Progressive Capture

• intelligent capture

Custom roles for Service Manager appear under Platform in the offered list, rather than under Service Manager

By Adrian Simpkins, June 27, 2022 in System Administration

New items entered onto existing board missing status?

By Adrian Simpkins, June 8, 2022 in Board Manager

Customer portal profile page - any enhancements coming?

By Adrian Simpkins, June 17, 2022 in Employee Portal

• customer portal
• profile

Issue with date format being captured in portal requests

By Adrian Simpkins, June 16, 2022 in Employee Portal

On hold configuration - where do we set Reason Required ?

By Adrian Simpkins, May 9, 2022 in Service Manager

Remove the ability to amend questions for the Service Request Full Access role

By Adrian Simpkins, June 9, 2022 in Service Manager

Anyway to change the captured data inserted into a BPM node for Azure automation?

By Adrian Simpkins, June 6, 2022 in Integration Connectors, API & Webhooks

Archived / Suspended account query

By Adrian Simpkins, August 28, 2019 in Service Manager

Any way a customer can update custom fields in a request after it is raised in the portal?

By Adrian Simpkins, May 26, 2022 in Employee Portal

• how to
• update request
• (and 1 more)

  Tagged with:

  • how to
  • update request
  • custom field

Requests not updating 'live' ?

By Adrian Simpkins, May 25, 2022 in Service Manager

Contracts Basic Details tab Status field - anyway to add values to the offered list from Suppliers > Status ?

By Adrian Simpkins, May 22, 2022 in Supplier Manager

• enhancement
• supplier manager
• (and 1 more)

  Tagged with:

  • enhancement
  • supplier manager
  • contracts

Errors when uploading a document

By Adrian Simpkins, May 18, 2022 in Supplier Manager

Random issues with using Raise New

By Adrian Simpkins, April 21, 2022 in Service Manager

Snippets in the multi Request Action button

By Adrian Simpkins, May 18, 2022 in Service Manager

• enhancement