Can cancelled requests be auto removed from boards?

[Adrian Simpkins]

Hi All,

Just wanted to see if it would be possible that when a request is cancelled it is auto removed from any boards ? We always have some requests that are cancelled but may have already been added to an alert board, or a team board. These then have to be manually removed from the boards once cancelled, whereas if they are resolved / moved to closed these are removed automatically by the BPM

Many thanks

[Estie]

I would also like to know if this is possible. Thanks

 

[Steve Giller]

Currently there is no way of doing this, as cancelling the Request also cancels the Workflow, so there is nothing that can remove the Request.

 

There have been a couple of Enhancement Requests for this that have not made it into the queue, but they were for Service Manager Boards so it may be worth requesting an Enhancement specifically for Board Manager (i.e. by posting in the Board Manager forum)