Lauren

Searching by Handle

By Lauren, January 11, 2019 in Service Manager

• service manager
• searching

Making Copies of Requests

By Lauren, January 23, 2019 in Service Manager

• service manager

Project Tasks

By Lauren, June 13, 2019 in Project Manager

• project task
• project manager
• (and 2 more)

  Tagged with:

  • project task
  • project manager
  • project
  • my activities

Viewing activities as managers

By Lauren, June 28, 2019 in Service Manager

• activity list
• activities

Moving Cards within Lanes

By Lauren, July 23, 2019 in Board Manager

• board manager
• swim lane

Assignment dependent on time logged

By Lauren, August 21, 2019 in Service Manager

• assignment
• business process automation

Linking Supplier SLAs to Service Manager Requests

By Lauren, October 23, 2019 in Supplier Manager

Favourite Boards

By Lauren, November 11, 2019 in Board Manager

• enhancement

Unable to create contract

By Lauren, November 15, 2019 in Supplier Manager

• contract
• supplier manager

Activity Templates

By Lauren, December 17, 2019 in Service Manager

Grouping User Roles

By Lauren, August 10, 2018 in Service Manager

• roles
• service manager

Time Spent Field

By Lauren, September 18, 2018 in Service Manager

• time spent
• mandatory fields

Blank Requests Appearing on Lanes

By Lauren, September 26, 2018 in Board Manager

• lane
• board manager

Following Requests

By Lauren, October 12, 2018 in Service Manager

Problem Management in Service Manager

By Lauren, November 15, 2018 in Service Manager

• problem management
• problems
• (and 2 more)

  Tagged with:

  • problem management
  • problems
  • known errors
  • service manager

Reporting in Service Manager

By Lauren, November 15, 2018 in Service Manager

• service manager
• reports
• (and 1 more)

  Tagged with:

  • service manager
  • reports
  • reporting

Changing Outcomes in Activities

By Lauren, January 23, 2019 in Service Manager

• service manager
• activities

Columns in "My Activities"

By Lauren, January 23, 2019 in Collaboration

• activities
• activity list

Icons in Board Manager

By Lauren, February 18, 2019 in Board Manager

• board manager
• icons

Capturing Breach Reasons through Activities

By Lauren, January 25, 2019 in Service Manager

• service manager
• sla
• (and 2 more)

  Tagged with:

  • service manager
  • sla
  • resolution timer
  • fix time

Character Limits on Progressive Capture fields

By Lauren, February 28, 2019 in Service Manager

• service manager
• progressive capture
• (and 1 more)

  Tagged with:

  • service manager
  • progressive capture
  • character limit

Request Type per Analyst Widget

By Lauren, March 1, 2019 in Performance Analytics

• advanced analytics
• widgets

Project Task & Milestone Queries

By Lauren, February 11, 2019 in Project Manager

• project manager
• project task
• (and 1 more)

  Tagged with:

  • project manager
  • project task
  • milestone

Reporting on Custom Fields in "Details" of Requests

By Lauren, February 11, 2019 in Service Manager

• service manager
• reporting
• (and 2 more)

  Tagged with:

  • service manager
  • reporting
  • details
  • custom field

"Board Super User" Role

By Lauren, February 15, 2019 in Board Manager

• board manager
• board manager role
• (and 1 more)

  Tagged with:

  • board manager
  • board manager role
  • roles