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Viewing activities as managers


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Apologies, I know this applies to the activity list rather than Service Manager. 

If you are listed as a line manager in the user properties, you are able to see that person's activities via My Activities. However, if the staff member you are managing manages others, you cannot see those staff members' activities as well. Is this designed behaviour? If so, is there a way for a manager to view the activities belonging to every staff member that they are responsible for (i.e. all staff members that are below them in the structure)?



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  • 6 months later...

Hi @Lauren

I don't believe we have any short term plans to extend this visibility at the moment. This is a Collaboration request (rather than something that is Service Manager specific) so I will take a look and pass on your feedback to the relevant Product Owners to get thier views on this request.

Kind regards


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