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Linking Supplier SLAs to Service Manager Requests


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We'd like to begin using Supplier Manager alongside Service Manager and tie in our supplier SLAs with Service Manager requests that are out with our third parties.

I remember seeing something at Insights where you could select a supplier SLA on a request - is this feature available and if so, how do I configure this?


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@Lauren thanks for your post.

We are still working hard on this functionality and will make it available when it is ready. Whilst we did show an integration at our INSIGHTS event, we have since found several additional areas that need to be worked on before the feature can be properly released. Many of our customers are interested in this feature and we hope to make it available as soon as possible.


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  • 10 months later...

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