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Melissa Gurney

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Topics posted by Melissa Gurney

  1.  

    Assigning roles to a team

    By Melissa Gurney, in Service Manager

      
    • 2 replies
    • 1,074 views
  2.  

    Automatic closure applying once call is reopened

    By Melissa Gurney, in Service Manager

    • 18 replies
    • 2,921 views
  3.  

    Azure SSO login process

    By Melissa Gurney, in System Administration

    • 4 replies
    • 587 views
  4.  

    BP response SLA not being picked up

    By Melissa Gurney, in Service Manager

    • 1 reply
    • 1,099 views
  5.  

    Brackets visible in asset name when no description present

    By Melissa Gurney, in Service Manager

      
    • 1 reply
    • 978 views
  6.  

    Category restrictions

    By Melissa Gurney, in Service Manager

    • 3 replies
    • 1,194 views
  7.  

    Changing response 1 2

    By Melissa Gurney, in Service Manager

    • 29 replies
    • 4,960 views
  8.  

    creating sub-teams

    By Melissa Gurney, in Service Manager

    • 5 replies
    • 1,412 views
  9.  

    Customising the subject for update emails

    By Melissa Gurney, in Service Manager

    • 2 replies
    • 963 views
  10.  

    Decision nodes maximum 3 outputs

    By Melissa Gurney, in Service Manager

      
    • 6 replies
    • 1,680 views
  11.  

    default view in portal

    By Melissa Gurney, in Service Manager

      
    • 2 replies
    • 1,015 views
  12.  

    Duplicated Assets

    By Melissa Gurney, in Service Manager

      
    • 24 replies
    • 3,402 views
  13.  

    Emails not being marked as read

    By Melissa Gurney, in Collaboration

      
    • 3 replies
    • 1,827 views
  14.  

    Flow code error

    By Melissa Gurney, in Service Manager

    • 8 replies
    • 1,714 views
  15.  

    Full email trail

    By Melissa Gurney, in Service Manager

      
    • 15 replies
    • 2,917 views
  16.  

    Managing Team Access to calls using Services

    By Melissa Gurney, in Service Manager

      
    • 6 replies
    • 1,490 views
  17.  

    Maximum characters in tel number

    By Melissa Gurney, in Service Manager

    • 5 replies
    • 1,429 views
  18.  

    Mobile App request list blank

    By Melissa Gurney, in Service Manager

    • 4 replies
    • 1,337 views
  19.  

    Notifications not displaying correctly

    By Melissa Gurney, in iOS

      
    • 4 replies
    • 2,438 views
  20.  

    Outbound external email

    By Melissa Gurney, in System Administration

    • 1 reply
    • 1,255 views
  21.  

    Previously posted in wrong place - Azure SSO query

    By Melissa Gurney, in System Administration

    • 2 replies
    • 441 views
  22.  

    Question RE grouping questions

    By Melissa Gurney, in Service Manager

      
    • 2 replies
    • 1,032 views
  23.  

    Question RE removal of accounts

    By Melissa Gurney, in Service Manager

      
    • 2 replies
    • 1,085 views
  24.  

    Restricting visibility of calls

    By Melissa Gurney, in Service Manager

    • 4 replies
    • 1,332 views
  25.  

    Role to administer portal appearance

    By Melissa Gurney, in Service Manager

      
    • 1 reply
    • 1,195 views
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