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Michael Sharp

Hornbill Users
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  • Posts

    665

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  • Days Won

    8

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Topics posted by Michael Sharp

  1.  

    Reporting issues trying to scale to other departments

    By Michael Sharp, in Service Manager

    • 12 replies
    • 1,264 views
  2.  

    Reporting Query

    By Michael Sharp, in Service Manager

      
    • 1 reply
    • 1,269 views
  3.  

    Reporting Requirement

    By Michael Sharp, in Service Manager

    • 5 replies
    • 1,148 views
  4.  

    Request category tab not showing until refreshed

    By Michael Sharp, in Service Manager

    • 3 replies
    • 646 views
  5.  

    Requests Assigned to Third Parties

    By Michael Sharp, in Service Manager

    • 4 replies
    • 1,304 views
  6.  

    Requests menu hidden if no open requests

    By Michael Sharp, in Employee Portal

    • 4 replies
    • 1,017 views
  7.  

    Response Time Widget

    By Michael Sharp, in Service Manager

    • 15 replies
    • 2,309 views
  8.  

    Retrospective "Raised On" Dates/Times for Requests

    By Michael Sharp, in Service Manager

      
    • 3 replies
    • 1,128 views
  9.  

    Rogue Service Request on Report

    By Michael Sharp, in Service Manager

    • 3 replies
    • 1,098 views
  10.  

    Scheduled Reports - Email or Notifications?

    By Michael Sharp, in Service Manager

    • 7 replies
    • 1,033 views
  11.  

    Send Emails with TLS

    By Michael Sharp, in System Administration

    • 6 replies
    • 1,136 views
  12.  

    Service Portal Banner

    By Michael Sharp, in Service Manager

    • 11 replies
    • 1,940 views
  13.  

    Set Resolve By Time Required

    By Michael Sharp, in Service Manager

    • 3 replies
    • 1,301 views
  14.  

    SLT/Within Response Time fields not re-evaluating

    By Michael Sharp, in Service Manager

    • 5 replies
    • 1,005 views
  15.  

    Sort by Department

    By Michael Sharp, in Service Manager

      
    • 1 reply
    • 963 views
  16.  

    Sorting of Counted Data

    By Michael Sharp, in Service Manager

    • 3 replies
    • 867 views
  17.  

    Star Rating on Feedback Questions

    By Michael Sharp, in Service Manager

    • 4 replies
    • 952 views
  18.  

    Status Filter on Assets

    By Michael Sharp, in Service Manager

      
    • 4 replies
    • 1,330 views
  19.  

    Status Not Updating Until Refresh 1 2

    By Michael Sharp, in Collaboration

    • 29 replies
    • 3,943 views
  20.  

    Status Panel of Ticket - Custom

    By Michael Sharp, in Service Manager

      
    • 5 replies
    • 1,217 views
  21.  

    Stuck request - how to cancel?

    By Michael Sharp, in Service Manager

    • 3 replies
    • 1,117 views
  22.  

    Subscribers by Catalog Item

    By Michael Sharp, in Service Manager

    • 9 replies
    • 1,824 views
  23.  

    Subscription tracking within contracts

    By Michael Sharp, in Supplier Manager

    • 2 replies
    • 654 views
  24.  

    Tag/Notify Users/Teams in BPM

    By Michael Sharp, in Service Manager

    • 2 replies
    • 598 views
  25.  

    Task Completion Mandatory Before Close

    By Michael Sharp, in Business Process Automation

      
    • 7 replies
    • 1,873 views
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