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Stuck request - how to cancel?


Michael Sharp
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Hi all,

We have a ticket (SR00018912) stuck that hasn't pulled through any detail from it's original email and also does not have a workflow.  Currently the only actions available are update (which fails), assign and connections?  The ticket needs to be cancelled somehow?

Regards,

Mike.

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  • Victor changed the title to Stuck request - how to cancel?

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